ONE MEDIA CONNECT PRIVACY POLICY

Last Updated: February 4, 2026

  1. Overview

One Media Connect, LLC (“One Media Connect,” “OMC,” “we,” “us,” or “our”) is committed to protecting your privacy and being transparent about how information is collected and used. 

OMC operates nationally across the United States and provides a privacy-first, analytics-driven software platform designed to deliver insights without relying on personally identifiable information (“PII”) wherever possible. 

This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or interact with our services. 

 

  1. Jurisdiction-Specific Notice Regarding Electronic Communications

OMC complies with applicable privacy, data protection, and electronic communications laws in the jurisdictions where our users are located. 

Certain U.S. states, including Florida, require the consent of all parties before certain electronic communications may be monitored or recorded. Accordingly, where required by applicable law, OMC obtains express consent before monitoring or recording interactive electronic communications, such as chat-based interactions on our website. 

By using interactive features on this website (including chat functionality), you consent to such monitoring or recording to the extent required and permitted by applicable law, and solely for legitimate business purposes such as customer support, security, analytics, and service improvement. 

If you do not consent, please do not use the chat feature or other interactive portions of the website. 

 

  1. Information We Collect

a. Information You Voluntarily Provide

You may voluntarily provide limited information when you: 

  • Contact us 
  • Request information 
  • Submit an inquiry or message 

This information may include your name, email address, business name, or other information you choose to share. Providing this information is optional. 

 b. Chat Interactions

If you choose to use OMC’s chat feature: 

  • Messages and responses exchanged during the chat may be collected 
  • Limited session-level metadata (such as timestamps and device type) may be recorded 

Use of the chat feature is optional. Alternative contact methods are available if you prefer not to use chat. 

c. Website and Technical Information

OMC may automatically collect limited non-personal information commonly associated with website usage, including: 

  • Pages visited and time spent 
  • General geographic region (city/state level) 
  • Browser type and device category 
  • Referring URLs 

This information is analyzed in aggregate and is not used to identify individual visitors. 

 

  1. How We Use Information

OMC uses collected information solely for legitimate business purposes, including: 

  • Operating and maintaining the website and platform 
  • Responding to inquiries and providing support 
  • Improving product functionality and user experience 
  • Monitoring performance and ensuring platform security 
  • Analyzing usage trends in an aggregated, non-identifiable manner on behalf of customers 

OMC does not sell personal information, does not use data for third-party advertising, and does not create individual consumer profiles. 

 

  1. Monitoring and Recording of Chat Communications

Where required by applicable law, chat communications may be monitored or recorded. 

Chat data is used only for internal business purposes, including: 

  • Customer support and education 
  • Quality assurance and training 
  • Improving platform functionality and user experience 

Chat data is not soldnot shared for marketing purposes, and not used for advertising. 

Users are presented with a clear consent notice prior to initiating a chat session. 

 

  1. Cookies and Similar Technologies

OMC uses cookies and similar technologies to: 

  • Enable basic website functionality 
  • Analyze website performance and usage 
  • Improve usability and reliability 

You may adjust your browser settings to decline cookies; however, some website features may not function as intended. 

 

  1. Data Minimization and No-PII Design Philosophy

OMC’s platform is intentionally designed to minimize the collection and use of personal data: 

  • Core platform functionality does not require PII 
  • Authentication relies on secure, one-time passcodes rather than stored passwords 
  • Analytics and insights are derived from aggregated and statistical data 

This approach reflects OMC’s commitment to privacy-first system design. 

 

  1. Data Retention

OMC retains information only for as long as reasonably necessary to fulfill legitimate business purposes: 

  • Chat transcripts are retained for a limited period for quality assurance and training 
  • Analytics data is retained according to standard retention settings 
  • Information is deleted or de-identified when no longer required 

 

  1. Data Sharing and Disclosure

OMC does not sell or rent personal information. 

We may share limited information with trusted service providers who assist in operating our website or platform (e.g., hosting, analytics, infrastructure), including AI and analytics technology partners that support data processing, modeling, training and system improvement functions. 

Information may also be disclosed if required by law or to protect the rights, security, or integrity of OMC and its users. 

 

  1. Security

OMC maintains reasonable administrative, technical, and organizational safeguards designed to protect information, including: 

  • Encryption in transit and at rest where appropriate 
  • Access controls and monitoring 
  • Periodic security reviews 

While no system can be guaranteed to be completely secure, OMC continuously evaluates and improves its security practices. 

 

  1. Your Choices and Rights

You may: 

  • Choose not to use optional chat features 
  • Manage cookie preferences through your browser 
  • Request access, correction, or deletion of information you have provided, subject to legal and operational requirements 

Requests may be submitted using the contact information below. 

 

  1. Consent Management and User Controls

OMC uses privacy and cookie consent interface to obtain user consent where required by applicable law before enabling optional monitoring technologies, including analytics and interactive features. 

Through this interface, users may be presented with options to: 

  • Accept all optional monitoring features 
  • Customize preferences for certain categories of monitoring 
  • Decline optional monitoring (noting that some website functionality may be limited) 

Required cookies and technologies necessary for basic website functionality remain enabled to ensure proper operation of the site. 

 

  1. Future Diagnostic and Usability Enhancements

OMC may introduce additional diagnostic, performance, or usability tools in the future to better understand how users interact with our website and services. 

Where required by applicable law, such tools will: 

  • Be disclosed prior to activation, and 
  • Be subject to user consent through our consent management interface. 

OMC does not deploy new monitoring technologies without considering privacy impact, data minimization principles, and applicable legal requirements. 

Session Replay and Behavioral Analytics 

To further improve website usability and performance, OMC may implement session replay or similar behavioral analytics tools in the future. 

If implemented, such tools may collect information about on-site interactions, including: 

  • Mouse movements, clicks, and scrolling behavior 
  • Page navigation and user journey through the site 
  • Device and browser information 
  • Interactions with forms or page elements (excluding sensitive input fields such as passwords or payment information) 

Session replay tools are configured to avoid capturing sensitive personal information, and any data entered into sensitive fields is excluded or masked. 

Consent Requirement: 
Where required by applicable law, session replay or behavioral analytics tools will not be activated unless and until you are notified through our consent management interface and given the opportunity to accept or decline such monitoring before it begins. 

How This Data Is Used: 
Any session replay or behavioral analytics data would be used exclusively for internal business purposes, including: 

  • Identifying technical issues and usability problems 
  • Understanding how users navigate and interact with the website 
  • Optimizing website design and user experience 
  • Improving conversion flows and reducing user friction 

Session replay or behavioral analytics data is not soldnot used for targeted advertising, and not used to identify individual users. 

 

  1. Legal Bases for Processing (Where Applicable)

Where privacy laws such as the General Data Protection Regulation (GDPR) or similar frameworks apply, OMC processes information based on one or more of the following legal bases: 

  • Performance of a Contract – to provide requested services 
  • Legitimate Interests – to operate, secure, and improve our platform in a manner that does not override user rights 
  • Consent – where explicit permission is required for specific features 
  • Legal Obligations – to comply with applicable laws and regulations 

 

  1. International Data Transfers

OMC primarily processes data in the United States. If information is processed or accessed outside its originating jurisdiction, OMC relies on appropriate contractual, technical, and organizational safeguards designed to protect such information in accordance with applicable law. 

 

  1. AI-Assisted Features and Human Oversight

Certain OMC features use AI-assisted analysis to generate insights, recommendations, or summaries. These outputs are probabilistic and informational in nature and are designed to assist and not replace human judgment. 

OMC: 

  • Does not use AI systems to make automated decisions with legal or similarly significant effects without appropriate human review where required by law 
  • Uses data responsibly to improve model accuracy while prioritizing data minimization and aggregation
  • Continuously evaluates AI systems for accuracy, fairness, and reliability

 

  1. Changes to This Privacy Policy

OMC may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted with a revised “Last Updated” date. 

Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy. 

 

  1. Contact Information

For privacy-related questions or requests, please contact: 

info@onemediaconnect.com 

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